Quick reference and glossary

Keep this page open while you work. It condenses the course into things you can copy.

1. The pattern

Every strong instruction has Goal · Scope · Limit · Why:

Goal — what you want done.
Scope — which dates, room types, people or guests.
Limit — the line not to cross (a price, a count, a deadline).
Why — the reason, so Stayantra can learn the preference.

Ask for something Exubee has a tool for: a price, a task, a campaign, a quote, a report. Make standing rules into policies.

2. The best prompts, tab by tab

Pricing

"There's a wedding in Riverside on Saturday and we're 80% booked. Suggest Deluxe and Suite prices for Friday and Saturday. Don't go above NPR 9,000 for Deluxe."

"Compare our prices with our competitor set for the next seven days. Don't change anything yet."

Assistant — housekeeping

"Emma Wilson arrives at 2 pm in 204. Dispatch housekeeping to 204 first — it was a checkout this morning."

"Who is free to clean rooms right now?"

Assistant — front desk

"List today's departures with an unpaid balance."

Assistant — reports

"Revenue and occupancy for September against August, split by booking channel."

Assistant — expenses (with a receipt photo attached)

"Record this receipt as a kitchen expense."

Assistant — purchasing

"What's running low in the kitchen store, and what should we order for next week's wedding?"

Assistant — complaints (after logging the complaint)

"Look at the complaint about the air conditioning in 302 from this morning. How severe is it, and who should handle it?"

Marketing

"Draft an Instagram post for Dashain: 10% off stays of three nights or more booked before Ghatasthapana, for families. Warm tone, one booking link."

Events

"Draft a quote for the Martin wedding enquiry: 150 guests in the Grand Hall, evening slot on 14 November, veg and non-veg buffet."

3. What Exubee cannot do

It cannot…	Do this instead
Refund a guest	Refunds are made by a person on Finance → Refunds. Exubee can only suggest one.
Send SMS or WhatsApp campaigns	Campaigns go to Facebook, Instagram or email.
Check guests in or out, move a booking, take a payment	Use the Front Desk screens.
Log a complaint from a chat message	Log it on Front Desk → Complaints, then ask Exubee about it.
Hold rooms back from sale	Use restrictions on Revenue → Restrictions.
Watch a condition and act later ("stop discounting at 80%")	Ask for a price now, and write standing rules as policies.
See other Stayantra hotels	Track the hotels you compete with on Revenue → Competitors.
Handle card numbers, PINs or passwords	Never paste these into the chat.

4. Glossary

Exubee — Stayantra's AI assistant.
Bee — one of Exubee's specialists, each for one area (pricing, housekeeping dispatch, marketing, reviews, complaints, payroll, expenses, purchasing, events, front desk, reports).
Co-Pilot — the default. Exubee proposes; a person approves, edits or rejects before anything changes.
Auto-Pilot — an earned, invite-only mode where one stream acts on its own inside your limits, logging every action. Each stream has its own bar (Lesson 7).
Policy — a rule on the Policies page, learned from your decisions or written by you. Enforced, Advisory or Needs attention.
House note — a short fact on the House knowledge page that Exubee reads every time.
Guardrail — a safety limit, such as how far a room price may move in a day (15% by default; the owner can make it stricter).
Kill switch — the brake on the Autonomy page that stops every Auto-Pilot action at once.
Folio — a guest's bill for their stay.

5. Checking what Exubee did

To see why a price changed or who got a task:

Open Overview.
Look at the AI actions log: every action Exubee and Auto-Pilot took, and the approvals they queued, each with the time and the reasoning. The Hotel actions log beside it shows what your staff and scheduled jobs did.
For a pending proposal, open the Exubee page.

The log cannot be edited or deleted, so it is a complete history whenever you, or an auditor, ask what Exubee did and why.