Plans & Billing

Plans & Billing

Stayanta provides a flexible, multi-tier SaaS model optimized for hotel operations of any size, from family-run guesthouses to enterprise hotel groups in Nepal and internationally.

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Subscription Tiers

Stayanta is structured into 5 standard plans:

1. Base Camp (Free Tier)

   • Ideal for: Small lodges and guesthouses starting out.
   • Core Features: Smart Grid front desk, basic room rate and availability management, single-user PMS access.
   • AI Capability: No AI Co-Pilot or Auto-Pilot.

2. Ascent

   • Ideal for: Boutique hotels introducing smart guest interaction.
   • Core Features: Everything in Base Camp, AI Co-Pilot recommendations (pricing, reviews, dispatch), eSewa & Khalti integration, OTA channel sync (Booking.com, Agoda).
   • AI token budget: 500,000 tokens/month.

3. Summit (Most Popular)

   • Ideal for: Mid-sized hotels delegating operations to autonomous agents.
   • Core Features: Everything in Ascent, Auto-Pilot autonomous task execution, append-only AI audit ledger, automated OTA rate parity guardrails.
   • AI token budget: 2,000,000 tokens/month.

4. Zenith

   • Ideal for: Busy, full-service hotels with multi-department teams.
   • Core Features: Everything in Summit, multi-property management dashboard, demand forecasting & analytics, custom checkout folio rules, dedicated WhatsApp gateway.
   • AI token budget: 5,000,000 tokens/month.

5. Everest

   • Ideal for: Enterprise hotel chains needing custom integrations.
   • Core Features: Everything in Zenith, unlimited properties, dedicated agent instances (Fluid Compute), custom ERP/accounting sync, 24/7 priority SLA.
   • AI token budget: Fair-use flexible budget.

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Regional Pricing & Currencies

Stayanta supports dual-currency architecture based on the hotel's legal operating region:

• SAARC Region: Invoiced in NPR (Nepalese Rupees).
• International (INTL) Region: Invoiced in USD (US Dollars).

Plan	SAARC Price (NPR/mo)	International Price (USD/mo)	AI Tokens / Month
Base Camp	Free	Free	None
Ascent	NPR 7,999	$99	500,000
Summit	NPR 17,999	$179	2,000,000
Zenith	NPR 29,999	$299	5,000,000
Everest	NPR 45,000	$499	Custom / Flexible

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AI Token Metering & Budget Gates

Each subscription plan includes a designated monthly AI Token allowance.

• Token usage is tracked per-request (recording prompt and completion tokens for OpenRouter/Ollama/AI SDK completions).
• Pre-flight Budget Gate: Before executing any AI agent tool or generating streaming responses, Stayanta verifies if the hotel's monthly token limit has been exceeded.
• If the token budget is exhausted, further AI requests are blocked and the user is prompted to upgrade. Core PMS features (Smart Grid, bookings, checkout, folios) remain fully operational.

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Invoices & Automated Lifecycle Sweeps

Stayanta manages subscriptions through a set of scheduled background processes (invoice & lifecycle sweeps):

1. Invoice Generation Sweep

• Runs automatically at the end of each subscription period.
• Generates a new invoice (subscription_invoices) with issued status.
• Uses pessimistic unique constraints (subscription_id, period_start) to prevent duplicate invoice generation.

2. Lifecycle & Free-Expiry Sweep

• Evaluates active subscriptions:
  • If a trial (trial) has expired, it is transitioned to past_due status.
  • Generates the initial invoice for the upcoming billing cycle.
• Evaluates outstanding unpaid invoices:
  • When an invoice is unpaid past its due date, the subscription status changes to past_due.
  • A 14-day grace period is started.
  • If the invoice remains unpaid when the grace period expires, the subscription is transitioned to frozen status.
• Account Freeze: Under a frozen subscription, write operations on bookings, folio checkouts, and AI actions are locked. The PMS dashboard becomes read-only until the outstanding invoices are paid.

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Payment Methods & Collection

Nepalese properties can pay outstanding subscription invoices online using eSewa or Khalti.

1. eSewa: Payments are initiated securely. Upon completion, eSewa redirects to our success callback, verifying the parameters against eSewa's signature validation using HMAC-SHA256.
2. Khalti: Payments are initiated, and upon redirect, our webhook calls Khalti's server-side verification lookup endpoint to confirm the transaction status before releasing the subscription freeze.