Mobile Apps (Connect & Go)
StaYantra provides two specialized mobile apps: Connect (for hotel staff, managers, and owners) and Go (for guests). Both are built using React Native / Expo to run on Android and iOS.
[!NOTE] Connect and Go are both in Preview — built and fully tested, with public iOS and Android app-store release still pending. The apps work end to end today; what's left is the store listing, not the product. This page describes what to expect on day one.
1. Connect (Staff App)
Connect is the daily interface for your front desk, housekeeping, maintenance teams — and, on the same login, your managers and owners.
Quick Start
Connect is ready and rolling out. Here's what to expect on day one:
- Download: Once released, install Connect from Google Play or the App Store. Until then, your hotel administrator can arrange early access.
- Log In: Enter the credentials assigned by your hotel administrator — the same login works for staff, managers, and owners.
- Active Status: Staff set their status to "On Duty" to start receiving tasks.
Key Features
- Role-Adaptive Home Screen: The same app looks different depending on who's logged in — staff see their task queue, managers see pending approvals, and owners see a KPI and money view. No separate app needed per role.
- Housekeeping Checklists: Housekeepers see rooms assigned to them, check off individual tasks (bed made, bathroom cleaned, amenities refilled), and tap "Mark Clean" to update the front-desk Smart Grid instantly.
- Offline Mode: If a staff member enters a room or area with no cellular signal (like a basement or deep laundry room), the app caches all task updates locally. They will automatically sync back to the server once a network connection is re-established.
- Completion Photos: When a staff member finishes a task they were assigned, they can attach a photo as proof of work — for example, a housekeeper photographing a made-up room before tapping "Mark Clean."
[!NOTE] Connect covers tasks, roster, approvals, staff performance, and F&B kitchen/waiter screens. Cashier shifts, laundry, assets, and transport management are dashboard-only today, available on Stayantra Web — not in the Connect app.
2. Go (Guest App)
Go is the self-service mobile portal for hotel guests staying at your property.
Quick Start
Go is ready and rolling out. Here's what to expect on day one:
- Welcome SMS/QR: Upon check-in (or when confirming a booking), the guest receives an SMS containing a download link, or scans the QR code on their room key card.
- Passkey Log In: Guests log in securely using their phone number or booking reference code — no forced account signup.
Key Features
- AI Concierge: Exubee answers guest questions, suggests upsells, and can book them directly in-app — terms are always shown before anything is charged.
- Digital Room Key: QR check-in issues a digital room key straight to the guest's phone, alongside a live folio.
- In-Stay Service Requests: Guests can request towels, order room service, or book a spa appointment directly from their phone, with a photo attached for faster triage.
- Folio Tracking: Guests can view their active bill, review posted charges, and pay their folio balance using integrated wallets (eSewa/Khalti, where available) or credit cards.
- Loyalty Wallet: Guests earn and track loyalty points and rewards right in the app.
- Direct Feedback & Complaints: If a guest experiences an issue (e.g. WiFi is down), they can submit a note in the app. This routes straight to your team for triage so reception is alerted immediately.
Don't want to wait for the app-store release, or prefer guests book from a browser? See Marketplace for the web-based booking option — no app install required.